Cancellations – Automatic Payment Programs: Our convenient automatic payment programs are designed to adapt to your evolving needs and schedule. We understand that circumstances may change, and you have the freedom to cancel your program enrollment at any time. To initiate a cancellation, simply provide written notification to info@flexperform.com at least 30 days before your next scheduled payment date.
Refunds – Refund eligibility is evaluated on a case-by-case basis, taking into consideration individual circumstances. We understand that unexpected situations can arise, and we strive to handle refund requests with fairness and empathy. Our team carefully reviews each request to determine if it meets the criteria for a refund. Please reach out to our customer support team to discuss your specific situation, and we will do our best to assist you in a fair and considerate manner.
At Flexperform, we strive to provide consistent and reliable training experiences. In the event that we need to cancel a training session, we will make every effort to offer a suitable makeup session.
As a valued member of our training program, you have the flexibility to join any scheduled training session that suits your availability. We understand that life can sometimes get in the way, and we want to make it as convenient as possible for you to catch up on any missed sessions. With this membership, attending a training session you may have missed previously is made simple and hassle-free. Simply choose a suitable upcoming session and join in to continue your training journey seamlessly. We are committed to ensuring that you have every opportunity to make the most out of your membership and achieve your goals.
We are committed to delivering exceptional service and ensuring your satisfaction throughout your training journey. If you have any questions or require further assistance regarding our policies, please do not hesitate to reach out to our dedicated team.
Need help?
Contact us at info@flexperform.com for questions or concerns. .